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Thread: Just 'text' when you have a question on game days

  1. #1

    Default Just 'text' when you have a question on game days


      The fan experience at games for Louisiana's Ragin' Cajuns is being enhanced with a new game day text messaging service.

    In effort to improve communications between fans and game day event and security personnel, the UL Athletic Department and UL Police will be using the Guest Assist texting system at home football games at Cajun Field.

    " We've been working very hard to put in place best practices in terms of stadium security which enhance security and our fans' total experience," said Police Chief Joey Sturm. He noted that security enhancements are layered and will not be readily visible to spectators.

    Anyone can use the text messaging system by simply texting the word "Cajuns" with their location to 78247. A dispatcher will receive the message, respond immediately and then request followup service as necessary. For instance, patrons can text questions about parking, tailgating, emergency or guest services.

    The system is being used currently within the NCAA, NFL and NBA.

    " We want fans to have minimal interruptions while they are watching the game. This text messaging system helps this," said Sturm.

    UL PRess

  2. #2

    Default Re: Have a Question on Game Days? No Problem: Just Text

    Quote Originally Posted by NewsCopy View Post
    _ _

    Great idea, but I get terrible reception in Cajun Field..

    I have AT&T Blackberry, and barely get a bar or two..

    Anyone else have this trouble???

  3. #3
    Join Date
    Nov 2007
    Posts
    376

    Default Re: Just 'text' when you have a question on game days

    The campus IT people are aware of the problem with cell phone coverage around and in the stadium. They're trying to get AT&T to put in a cell repeater in the area to try to improve coverage.


  4. #4
    wcd35's Avatar
    wcd35 is offline Ragin Cajuns of Louisiana Ragin' Cajuns Greatest Fan Ever
    Join Date
    Mar 2006
    Location
    Lafayette
    Posts
    8,447

    Default Re: Just 'text' when you have a question on game days

    For me, I have a strong signal, but ATT is overwhelmed with the number of users in one location. Happens in a lot of stadiums. So even though I have good reception, its very slow.


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